1. What is the age requirement?

Member's age have to be at least 21 years old.

2. How do make deposit to us?

Funds may be deposited into your MASTER SLOT member account using the following methods:

* Local bank transfers

As our valued customer we will always strive to keep banking free of charge for you. You will not be charged by us for any deposits into or withdrawals out of your account - unless we specifically alert you in advance that the particular method you have requested carries an excess charge.

3. How to make sure our games are fair?

There is always professional's team at MASTER SLOT to calculate the Payout percentage for all our games, making sure that you can be certain that our games meet industry standard fairness regulations.

4. Are member personal information secure and safe?

Yes, we will makes sure that your details are secure all of the time by using Measures Secure Socket (SSL 128 bit encryption Standard) and is stored in secure operating environments that allow customer making payments online has never been safer. MASTER SLOT will not disclose your personal information to any third party.

5. Password or username forgotten?

NO worries, Customer can always retrieve their username by email to us at [email protected]. If member wish to retrieve password, login our web site, on right blank there's a forget password function, click and fill in particular details, password will reset and send to customer email.

6. What is the maximum bet amount of MASTER SLOT?

For each sports and betting products have their own maximum stake and these amount may increase or decrease depending on the bet's pool size and the time the bet was placed. You can always refer to our MAX stake on the mini bet list shown on the left hand frame by clicking on the price whenever you want to place a bet.

7. What is the minimum bet amount of MASTER SLOT?

Minimum bet amount of MASTER SLOT is depending on which games or casino products you are playing.

8. How long does MASTER SLOT settle their betting?

We aim to settle bets as quickly as possible, however for some events official confirmation of the result is necessary which may delay the settlement procedures.

9. How long does it take for withdrawal?

During bank working hours, it takes within 5-15 minute to process withdrawals.

10. I have problems loading some of the content of the website. How can I solve this issue?

There is a known issue with older versions of Adobe Flash Player while displaying Flash graphics. We advise you update your Flash Player and your browser.

11. How to enable Third-party cookies on mobile device?

[Android] Browser - Google Chrome

1. On your Android phone or tablet, open Chrome.

2. At the top right, tap More and then Settings.

3. Tap Site settings and then Cookies.

4. Next to 'Cookies,' switch the setting on or off.

5. Optional: Choose to allow third-party cookies.

[Android] Browser - Firefox

1. Open Firefox

2. Tap the menu button (either below the screen on some devices or at the top-right corner of the browser) .

3. Tap Settings (you may need to tap More first)

4. Tap Privacy.

5. Tap on option Enabled.

[IOS] Browser - Safari

1. Tap on Safari.

2. Go to Settings.

3. Under Privacy & Security, tap on Block Cookies / Accept Cookies.

4. Always Allow or Only from sites you navigate to must be selected.

12. How to clear browser cache on mobile device?

How to clear browser cache on mobile device?

[Android] Browser - Google Chrome

1. Open Chrome .

2. Tap More More and then Settings.

3. Under 'Advanced,' tap Privacy and then Clear browsing data.

4. At the top, tap the dropdown under 'Clear data from the.''

5. Choose a time period, such as past hour or past day. To delete everything, select beginning of time.

6. Select the types of information you want to remove.

[Android] Browser - Firefox

1. Open Firefox

2. Tap the menu button (either below the screen on some devices or at the top-right corner of the browser) .

3. Tap Settings (you may need to tap More first)

4. Tap Clear private data.

5. Select items to clear and tap on CLEAR DATA.

[IOS] Browser - Safari

1. Tap on Safari.

2. Go to Settings.

3. Tap on Clear History and Website Data.

4. Tap Clear.